Protection

Don't get stuck in a contract with a phone that funtions like a brick.

Why customers buy protection plans?

TELUS Device Care

  • Device Care extends the manufacturer’s warranty for an additional two years and provides three years of coverage for accidental damage.

  • Up to two incidents of accidental, liquid damage or manufacturing defects (after the one-year manufacturer warranty expires) during a continuous 24-month period, each subject to a low service replacement fees which varies by device tier – fees range from $25 to $400.1

  • Screen repair fees have been reduced from $130 to $49* (*At the time of claim Asurion will determine the eligibility for the screen repair by device, location, and parts availability)

Tools

TELUS Device Care

$9 /mo

  • Premium service experience and peace of mind

  • Stay connected with replacement devices shipped to you the next business day

AppleCare+

Protection for your iPhone or iPad

AppleCare+ extends your repair coverage and includes up to two incidents of accidental damage coverage1.

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AppleCare+ for iPhone

One stop for technical support

  • Direct access to Apple experts

  • Mail-in or carry-in repairs4

  • Express Replacement Service

Apple hardware coverage1

  • Your iPhone

  • Battery1

  • Time Capsule or AirPort device5

  • Included earphones and accessories, USB cable and power adapter

  • Coverage for up to two incidents of accidental damage from handling, each subject to a service fee plus applicable tax3

Software support included

  • Using iOS and iCloud

  • Connecting to wireless networks

  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, Keynote, Pages, and other Apple-branded iPhone apps

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AppleCare+ for iPad

One stop for technical support

  • Direct access to Apple experts
  • Mail-in or carry-in repairs4
  • Express Replacement Service

Apple hardware coverage

  • Your iPad
  • Battery1
  • Time Capsule or AirPort device5
  • Included USB cable and power adapter
  • Coverage for up to two incidents of accidental damage from handling , each subject to a $49 service fee plus applicable tax3
  • Time Capsule or AirPort device for your iPad

Software support included

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Pages, and other Apple-branded iPad apps
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AppleCare+ for Apple Watch

One stop for technical support

  • Direct access to Apple experts
  • Mail-in or carry-in repairs4
  • Express Replacement Service

Apple hardware coverage

  • Your Apple Watch
  • Battery1
  • Included magnetic charging cable and power adapter

Software support included

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps
Terms & Conditions
    1. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. Device purchased on the Bring it Back program must be returned in good working condition or you will be responsible for the difference between the Bring-it-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill.
    2. Upfront. On a 2-year term with Easy Payment.
    3. Subject to approved credit with a 24-month TELUS Easy Payment® agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy Payment® balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy Payment® balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
    4. Canada's fastest network as ranked by PCMag. Reprinted from www.pcmag.com with permission. © 2018 Ziff Davis, LLC. All rights reserved.