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Excellent experience. I had a lot of difficulty trying to change providers online and the customer service rep in the store helped me without any issues when I went in. He was very patient with me and had provide excellent customer service. At the time of my visit, there were two other very happy customers also. I highly recommend this store.
I stepped in the store to discuss my options for a new phone and plan. I had to wait a while, but it was well worth it as Aamir was very friendly and helpful, and found some great deals for me! He considered the sort of phone and plan I would prefer to have, and found the best thing for me, while clearly answering any questions I had along the way. I stepped out to consider his offer, and, even though I returned near closing time, Aamir stayed *an extra hour* to help me set up my new phone. Wonderful service is provided at this location, and I would gladly recommend it if you have any issues, questions, or are looking for more options for your phone, as I was.
- Kendra V @TELUS/Koodo Rymal Rd
Great customer service even though I was only going in for myself and they offered a deal. I walked out with family plan. Straight forward, easy sign up and many bonuses with the plans. We both love our phones ❣️💯📱and love the extra Gb's on phone and in our data plans. Keep up the great work.
- Amelia Thompson @TELUS/Koodo Jackson Square